SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Formless Water are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will take full accountability of the original order that was made for you at no charge.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Shipping time varies by location. These are our estimates:
Australia, New Zealand
*Estimated Shipping Time
3-7 Business Days
7-13 Business Days
7-13 Business Days
Max Delivery time - 13 business days.
*This doesn't include our 2 days processing time.
*All shipping times exclude clearance/customs delays.
You will receive an email with tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
For any reason that the products have not Reached your Destination, in the Estimated Periods of Time written Above,
FormlessWater can Send you x2 the Initial Quantity - for Free***
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
MY TRACKING SAYS "NO INFORMATION AVAILABLE AT THE MOMENT:
For some shipping companies, it takes 2-5 days for the tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.